Returns & Exchanges

We want you to be completely satisfied with your Warrior Cats Official Store purchase, which is why we offer a 30-day return window for items in their original, unused condition. Whether you received the wrong Clan crest or a damaged item, our team is here to help resolve your issue swiftly.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your return package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.